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Time is of the essence!

The first 24 hours after a fire is a critical time period. Fast action by a qualified fire damage restoration company is vital in order to put a stop to the secondary damage caused by the smoke, heat and water from the fire. The sooner the restoration process can begin, the less costly and more successful it will be.




  1. Get clearance from the Fire Marshal before obtaining access into the building.

  2. When entering a building after a house fire, always wear a protective face mask to prevent inhaling any lingering residue from the smoke.

  3. Relocate pets and children to other lodgings if the fire residues are too heavy.

  4. Open windows for ventilation if weather permits.

  5. Stay away from any damaged areas that may be unsafe, including carpeting or furniture that has residue from the fire.

  6. Take videos or pictures of the damage sustained as soon as possible.

  7. Hire a qualified contractor to board up broken windows, open doors, holes in the roof and other open areas in order to prevent additional damage from vandalism, bad weather or theft.

  8. Dispose of open food containers and contaminated foods, as well as food items and canned foods that were exposed to the heat. Do not use contaminated dishware or utensils, which should be inspected by a fire damage specialist, who will determine whether or not they are salvageable or will need to be disposed of.

  9. Make a list of everything that has been damaged for your insurance carrier.

  10. Don’t use any computers, TVs or other electrical appliances, as shorts in the wiring can cause electrocution. Empty your refrigerator and freezer of their contents and prop open the doors to allow for proper ventilation.

  11. Send receipts for any necessary temporary repairs made to your insurance carrier for reimbursement purposes.

  12. Wait until your insurance adjuster has seen the damage before you make any permanent replacements or repairs.

  13. Don’t attempt to clean off smoke and soot residues from surfaces on your own.



    First, we will do a thorough evaluation of your property to see exactly what needs to be done.

    We will assess your property to discover the extent to which fire, smoke, soot, heat and moisture have impacted both building materials and contents, and we will inspect for safety and health issues.

    We keep thorough documentation including photos, so we can send your insurance adjuster whatever is needed to speedily process the insurance claim.

    After we assess your property damage, we will create a detailed strategy and immediately begin putting it into action.


    We will inspect the property for safety issues, making sure there are no hazards such as exposed gas lines, electrical exposure, or falling objects or building parts.


    We will secure the property to protect it from vandalism, weather damage and theft by boarding up broken windows, damaged doors and other open areas and by putting up portable fences. If the property is located in a dangerous area, we will have a security guard posted within 24 hours to keep watch over the property.


    We will prevent the damage from getting any worse by arresting the decline of the property and the contents. We will remove any water that is present in the property from the fire department’s efforts to suppress the fire.

    We will also remove wet building materials and carry out emergency mitigation of contents if necessary to prevent further damage by mold, which can start growing as soon as 48 hours after your property is exposure to moisture.

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